For many small businesses, a WhatsApp message is the easiest way to get an enquiry. Make it one tap away.
The click-to-chat link
A WhatsApp link looks like https://wa.me/91XXXXXXXXXX with your number in full international form and no spaces or plus sign. Tapping it opens a chat with you.
Prefill a message
Add ?text= and a message, so customers start with context: "Hi, I need a quote for visiting cards." You get clearer enquiries, and they save typing.
Where to place the button
- A floating button at the corner of every page
- Next to each product or service
- On your contact page and in the footer
Use a QR code in print
On cards, flyers and shop boards, a QR code that opens your WhatsApp chat is quicker than typing a number. Test it on two phones.
Set up WhatsApp Business
The free WhatsApp Business app gives you a business profile, a catalogue, quick replies and away messages.
Reply quickly and consistently
A button only helps if someone answers. Set working hours and a greeting message so people know when to expect a reply.
Measure
Use a different prefilled message or a tagged link on each page, so you can tell where enquiries come from.
See our WhatsApp Business Setup service.
