The line between the two is not always clear, but the question is useful: do visitors read something, or do they do something that changes data?
Website
Mostly information. Visitors read about your services, see your work and contact you. Content changes occasionally.
Web app
People log in, enter data and get results. Examples:
- A booking or appointment system
- A customer or lead tracking tool (CRM)
- An admin dashboard for orders or inventory
- A quotation and invoicing tool
Why it matters
- Planning: a web app needs a clear list of users, roles and workflows.
- Cost and time: apps need database design, security and testing.
- Maintenance: data, backups and updates matter more.
Often you need both
A public website brings customers in, and a web app behind it runs your daily work.
How to start
Write down the steps your team follows today, and mark which are slow or repeated. Those are the best candidates for an app.
See our Admin / CRUD app, Booking system and CRM.
